Genesis Computer Systems

Genesis Computer Systems

Computers are our Specialty

Founded in 2010, Genesis Computer Systems LLC is a small, locally owned business with offices in Mayville and Beaver Dam, WI

Business Services

We offer several consulting options for business and education. We will find a plan that fits both your needs and budget! All plans will be customized specifically for your business

Contact us now to see what Genesis Computer Services can do for you!

Emergencies

We come on-site to fix: hardware, software, or networking issues.

Many of our services include monitoring, which will alert us to potential problems immediately.

Voice over IP

Sends and receive calls over your existing broadband.

Scale up as your business grows and scale down when you’re reigning costs in. VoIP is flexible to your business needs.

Networking

Many times, networking is done with a move or expansion. However, it can be covered under preventive maintenance or an emergency. We can help troubleshoot, enable you to work remotely, upload/download data to other computers, smart phones or have information be accessible on the internet.

Instant IT Evaluations

We come in and review your network, your office systems, intranet, web tools, internet and workflow. By assessing all aspects of your technical environment, we get a thorough background of your technology infrastructure so we can help you plan for updates, prevent problems and service you better.

Servers

We start with an evaluation of your server(s) and we can recommend the best configuration to assure your most important asset is running at peak efficiency. We can recommend the best configuration to assure your programs and data are safe, secure and everything is being backed up.

Design & Engineering

We can design and implement server and network solutions for you that will give you peace of mind. Our solutions are designed with redundancy, speed and security all in perfect balance. We have designed and installed solutions from simple single files servers to complex multi-server / multi-site redundant solutions.

Desktop Preventative Maintenance

We come in regularly to service your computers to increase longevity, ensure backups and anti-virus are protecting you in addition to any list of technical tasks you may have. Ask about this service we call “Tech for a Day”.

Wireless

Many companies have wireless today. Contact us to test the security, speed and coverage of your network. We have found many companies that put wireless in 10 years ago and never upgraded the security on them. If you have been waiting to install wireless, NOW IS THE TIME.

Advanced Monitoring Service

A proactive approach to keeping your servers and network equipment running at near 100% uptime. By actively monitoring your systems 24/7, Genesis is able to detect problems before they arise and help avert them.

Home Services

Genesis Computer Systems offers MANY services for home computers and users. Please check out a list of some of the many things we can do to make your computer run at its best and put your mind at ease

Contact us now to see what Genesis CS can do for you!


Laptop Repair

We are trained in laptop repair spanning a vast array of brands, makes, and operating systems. We can also resurrect that “I think it is dead” or “It is way too slow” laptop and get it running like the day it was purchased.

Many people feel that when they drop their laptop or crack their screen it is time to purchase a new laptop. This is not true. We can replace most laptop screens for a lot less than you would expect. We have a large number of vendors we purchase laptop replacement screens from that we have found to be very dependable and at some very low prices.

Computer Upgrades

Whether you have a desktop or a laptop we offer many solutions to upgrade any component in your system. Whether you need more memory (RAM) or a larger or faster Hard drive, we have you covered. Have you found your gaming graphics to be too slow? We have many solutions for gaming level video cards to get you up and online with the highest of quality.

We can also upgrade your older laptop or desktop with a Solid-State Drive increasing your overall computer speed by as much as 10 times. Some people think their laptop is too slow and needs to be replaced with a new one. We have solutions with Solid-State drives that may have your laptop running faster than the day you first bought it.

OS Re-install

Sometimes a solution to a massively infected computer system is to start from scratch. Or you may finally be getting around to upgrade from Windows XP to Windows 7 or 8.1. We can format your existing drive and install a fresh copy of windows. You can also speed up your computer or laptop by a factor of 10X by doing this in conjunction with a Solid-State Drive upgrade.


General Diagnostics

This is charged for every computer we look at. We will do a thorough check on both your software and hardware. If there is a problem with Windows, a virus, or a hardware component, we will find it and let you know what all your options are. We will provide you with a price so you can make an informed decision on how to proceed.


Virus Repair

We offer a comprehensive virus removal service that not only will remove all that pesky and sometimes dangerous Malware and Viruses but we offer software and methods to make sure your computer is always protected. Viruses not only can destroy your files and bring your computer to a screeching halt, but many new viruses are less obvious and are designed to steal your information. This can include login and password information, credit card numbers and any other information that can be used to steal your identity. Please see our SUPPORT page for some documents on password security.


New Computers

At Genesis Computer Systems all of our desktop computers are designed and built by us and we stand behind our guarantee. The computers we design and build come with a FREE 1 Year Warranty covering parts and labor. We have new computers starting at $400. Stop in to discuss your needs and future upgradeability and we will put together a custom tailored system for you. Let’s see a big box store do that for you.


In-Home Services

All of our services we perform in our shop we can also perform at your house. Some situations are best for us to work on in our shop but others are best if we are onsite. When you call or stop in we will discuss what you are having trouble with and pick the best course of action to get you back up and running quickly and cost effectively. Genesis Computer Systems understands that some senior citizens as well as homebound computer users may not be able to bring their PC’s in for work to be done. We respect this and we waive any and all trip charges for these circumstances. Other services best offered In-Home are:

  • Wireless Network Setup: We can install and setup wireless network systems that are very secure and very scalable. If you want to have wireless in your backyard or your basement, we have a solution for you. Wireless security is one of our specialties and we assure that we will keep the wireless hackers at bay.
  • Internet Connectivity: strong>Getting the right internet provider at the right price is something many people struggle with. Consult with us and we will make sure you are getting the best bang for your buck. Whether you are an occasional user or a hard core gamer, we will find the solution that best fits your needs and budget. We will also see internet installs through to the end to make sure all of your many devices are security connected and have accessibility to the internet.
  • Printer Setup and Repair: strong>Sometimes printers can be repaired. Not always are these always a “Disposable Item”. We can take a look at your printer and if we can fix it, we will. If repair service is not cost effective we will find the printer that is right for you and your work load and install it for you as well.

Backup / Restore / Recovery

When the worst happens to your computer be sure to have a good Backup and Restore procedure in place. Disasters can come in many forms and can happen at any time. From power surges to computer viruses sleep well knowing your data is safe.

  • Backup: Genesis Computer Systems has many backup solutions available. Backing up your data on a regular basis is a must in today’s busy life. There are many ways a computer can become corrupt and your data destroyed. Make sure you have a full backup available at all times for when these disasters occur. A single simple virus can leave you without any of your data.
  • Data Recovery: Sometimes drives in computers get corrupted, damaged or even destroyed. We have in house recovery options for drives and USB keys to restore your files from a damaged or corrupt drive. If we cannot recover your file we are partnered with a Data Recovery Warehouse that will look at the drive and quote you a price for data recovery. Some hard disk drives fail mechanically and require a facility with a “Clean Room” to be able to recover your important data. They will analyze the drive for free and let you know the cost as well as what they can recover.
  • Password Removal: Whether it is a single file on your computer or your computer itself, sometimes passwords get lost, forgotten or many other reasons. We can remove passwords from your computer or laptop as well as many files. Please contact us with your needs and we can let you know what it will take.

Testimonials

Mark from FDL

My pc never ran properly from the day I bought it. Genesis CS went through and cleaned my pc. They also added Windows 7 and Microsoft Office 2011. I couldn’t be happier with the speed and performance of my pc! Great job Genesis CS! Thanks again for the great service and I will be recommending you to everyone I know that needs any type of computer assistance!!

LuAnn from FDL

I was having a lot of problems with my computer. Genesis CS was able to determining the problem and gave me options. They did a great job fixing my computer; they even saved and restored all my personal data. Genesis CS was able to do this quickly so that I was not without a computer for very long and their price is very reasonable.

Lenz Truck Center

Genesis CS has been providing us with computers for a year now. We have been very happy with the machines we have received. Genesis brought consistency and reliability to a very mismatched and distraught network. Genesis took the time to understand our company’s needs and expectations. We will never go to another company for computers again.

Dave from FDL

These guys know their stuff!! Speed of service is everything. My laptop had a melt down and they were able to identify the problem and properly install the appropriate corrections in a more-than timely manner. I have used their service for many years and will continue to do so in future.

Brett from FDL

Genesis built my Notebook computer and I couldn’t be happier. It has been by far the best computer I have ever owned in my life. Thanks to Genesis CS for their attention to detail and getting exactly what I was looking for!

Locations

Founded in 2010, Genesis Computer Systems LLC is a small, locally owned business out of Mayville, WI. We are happy to serve our local community as well as all our nationwide customers. Our service technicians all have years of experience in all aspects of computer science. Our philosophy is to provide the same high quality service you get at the big box stores at a price they can’t beat. We maintain low overhead by doing minimal advertising and pass the savings on to you! Please repay the favor and tell your friends to use Genesis CS for all their computer needs!

In June of 2018 we were pleased to announce our new location at 1659 N. Spring Street in Beaver Dam. Next to Care Wisconsin in the Heritage Shopping Center.

And Don’t Forget Included FREE With Every PC Is The Genesis Guarantee!

Mayville

Mayville Location of Geneis Computer Systems

124 N. Main St.
Mayville, WI 53050
Hours: 9am - 5 pm (M-F)
Phone: (920) 659-0426

Beaver Dam

Beaver Dam Location of Genesis Computer Systems

1659 N. Spring St
Suite 101
Beaver Dam, WI 53916
Hours: 9am - 5 pm (M-F)
Phone: (920) 659-0426

Blog

Is the Cold Bad for My Computer?

With the recent cold weather, I am often asked about how the weather affects computers. Here's a few thoughts on the subject ...

The short answer:

Yes, but typically only in extreme conditions. Either being in the extreme conditions (hot or cold) for too long or switching between extremes can be bad for any electronic device.

The long answer:

Let's talk about heat

Heat is bad for any electronic device. That is why there are many fans in a typical desktop and a sizeable one in most laptops. As the temperatures increase, both inside and out, it changes the resistance of the components and increases the current. This can cause the computer to run slowly and in extreme conditions will cause the components to fail or the computer to determine it is running too hot and shut itself down. Worst of all, it could cause a permanent failure of an electronic component before the computer shuts itself down and you now have a very expensive doorstop.

Now the cold

Cold is not as much of an enemy, again except in extreme conditions. Most computers run faster when exposed to cooler temperatures. Many large-scale computer operations are in air-conditioned rooms, and super computers are often cooled by anti-freeze and/or liquid nitrogen. I know of several people who have recently built computers just to play video games and the video cards become so hot that they had to install cooling systems (much like a radiator in a car) to help take the heat away from the components. There are even some crazy videos on YouTube of people trying different things to keep their computers cool including hooking up a cooling system that runs through a camping-type cooler or submersing the entire computer in a fish tank filled with mineral oil. I highly suggest you don’t attempt anything like that. There are many issues with updating components in a computer submersed in oil, oil viscosity and other things that need to be taken into account. A good set of fans or even an off the shelf liquid cooling system should do the trick for most people. It is just really just the overachievers who want faster and faster computers, thereby generating more heat, which requires better cooling.

Why not freeze the computer then?

Well, that sort of makes sense. After all supercomputers are cooled by liquid nitrogen, which is much colder than most people can achieve at home. But… There are several drawbacks to super cooling a computer.

First, it is expensive. There is a high cost to purchasing the materials and ensuring it working all the time. Second, most mass-produced parts cannot withstand the extreme cold. Connections can become brittle and break. Hard drives that aren’t solid state (SSD), typically have a lubricant in them to keep the read/write heads moving back and forth freely. This lubricant can freeze, causing your drive to seize up and stop working, potentially damaging your drive and all its data.

Years ago, the viscosity of the lubricant would break down under the extreme heat that drives generated, and when they cooled, the lubricant would become hard. This was often called "sticktion" (p. stick-shun) and the only way to fix it was to slam the drive on its side, freeing the stuck lubricant, and then plug it in to use one time to get the data off as the drive was essentially broken after that. The first time I did that in front of a client, I thought they were going to pass out. However, it worked and we retrieved their very important data. After the drive was powered down later, the drive never worked again. Fortunately, the lubricants have been improved, and solid state drives make this problem a thing of the past.

Moisture is the enemy

The biggest enemy to electronic devices is moisture.

If you live in the ever-changing weather of a place like Wisconsin, where the weather as I am writing this is -25° Fahrenheit, having a computer outside is not good for long periods of time, but going from your vehicle to your office might cause more problems than extreme heat or cold. Coming from outside to the Genesis office in Beaver Dam, there is nearly a 100° difference in temperature. Electronics tend to shrink when under extreme cold. That sudden jolt of electricity as you turn on your computer causes instant stress and heat on those connectors and wires could cause them to crack or break.

Condensation is a big concern

When you come from the cold to your nice warm office, home or home office, most objects begin to "sweat" due to condensation. A glass of ice water in the living room, even in the winter, will often have a ring of condensation below and down the sides of the glass if the humidity in the room is high enough. Your computer or electronic device left out in the cold for an extended period will act like that glass of water. Bring it in, and it will begin grabbing moisture out of the air.

What should I do?

If you bring it in and it doesn’t sweat, but it is cold to the touch, just give it a few minutes to acclimate and you should be good.

If you bring it in and it begins to sweat: DON’T TURN IT ON! Don’t even open the cover! If your laptop was in sleep with the cover closed, opening it will wake it up and start up all the electronics. Wait until it has had time to acclimate to the temperature and wipe off any condensation along the way. Make sure there is no extra moisture on the outside because you probably can’t see inside.

Have questions, or need something explained better? Send me an email

Kraig Kasten, Genesis Computers

Money Saving Coupons

Check back often for coupons to save on your computer repair or other services.

Help us celebrate the grand opening of our Beaver Dam Location

1659 N. Spring St
Suite 101
Beaver Dam, WI 53916
Hours: 9am - 5 pm (M-F)
Phone: (920) 659-0426

$10 off your computer tune-up
Get $10 off a computer tune-up
$75 Data Transfer
Transfer your data for $75
Free House Call
Free House Call for qualified home-bound individuals
Reduced Rate for Busineses
Reduced Hourly Rate for Businesses

You don't need to print the coupons, just mention the coupon at checkout.